Support
Something not working, or Hissberto behaving even worse than usual? Write to meow@hissberto.app — we answer in English and German, usually within two working days.
Contact
Apptheism, Jörg Klausewitz
Fischmarkt 17, 78462 Konstanz, Germany
Email: meow@hissberto.app
Phone: +49 7531 2841665
When reporting a problem, it helps if you tell us your iPhone model, your iOS version and what you were doing when it went wrong. If a picture came out badly, send it along — that is the single most useful thing you can give us.
Frequently asked
How many pictures do I get for free?
Your first picture is on the house. It carries a small watermark. After that you buy credit packs.
Do my credits expire?
No. Credits stay in the app until you use them. There is no subscription and nothing renews.
The cat looks pasted in. What now?
Generate again — lighting and placement differ each time. Photos with a clear surface (floor, table,
bench, wall) and even light work best. Very dark scenes and heavy backlight are the hardest cases.
Can I use the pictures freely?
Yes, including commercially. Do bear in mind that a photo showing other people is still their likeness,
whether or not a cat has joined them.
Do I need an account?
No. There is no registration and no sign-in, and we do not know who you are.
I reinstalled the app and my credits are gone.
They should not be — credits are kept in your device keychain and survive a reinstall. If they are
missing anyway, write to us with the date of purchase and we will sort it out.
How do I get a refund?
Purchases run through Apple, so refunds do too: reportaproblem.apple.com.
We cannot issue them ourselves.
Where do my photos go?
To Google's AI service for editing, and back to your device. We store nothing.
See the app privacy policy.